Privacy Policy

Who We Are

This privacy notice explains how we collect, use, store, and protect personal data when you browse this store, place an order, create an account, or contact us. We only process personal data where we have a valid legal basis to do so, such as fulfilling your order, complying with legal obligations, protecting against fraud, or where you have given consent.

What We Collect

Depending on how you use the store, we may collect your name, billing and delivery address, email address, phone number, payment and transaction details, order history, messages sent to support, and technical information such as device type, browser, IP address, and cookie preferences.

How We Use Personal Data

• To process payments and deliver your order
• To send order confirmations, delivery updates, and service messages
• To provide customer support and handle returns, refunds, or complaints
• To prevent fraud, abuse, and other unlawful activity
• To improve the store experience and measure store performance where consent is required
• To send marketing only where permitted by law or where you have opted in

Legal Bases

Under European data protection rules, we rely on one or more of the following legal bases: performance of a contract, compliance with a legal obligation, legitimate interests that do not override your rights, and consent for optional activities such as non-essential cookies or certain marketing messages.

Sharing Your Data

We share personal data only with trusted service providers that help us operate the store, such as payment, delivery, hosting, customer support, and analytics partners. They may process personal data only for the agreed purpose and with appropriate safeguards in place.

Your Rights in the EU and EEA

You may have the right to request access, correction, deletion, restriction, objection, and data portability for your personal data, and to withdraw consent at any time where processing is based on consent. You may also lodge a complaint with your local data protection authority. To exercise any of these rights, contact us at privacy@yourstore.com.

Retention

We keep personal data only for as long as needed for the purposes described above, including legal, accounting, tax, fraud-prevention, and customer service requirements. When data is no longer needed, we delete or anonymize it where reasonably possible.

Contact

For privacy questions or data requests, please contact us at privacy@yourstore.com.