Terms of Service
Last updated: March 2026
Overview
These terms govern your use of Roza and any purchases made through this store. By placing an order, you agree to these terms together with our privacy, shipping, refund, and cookie policies.
Orders and Product Information
We aim to ensure that product descriptions, prices, delivery details, and availability are accurate. If an obvious error appears, we may correct it before accepting your order. After you place an order, you will receive an order confirmation. A binding purchase contract is formed when we accept and dispatch the order.
Prices and Payment
All prices shown on the store are presented in the checkout currency and, where applicable, include legally required taxes unless stated otherwise. Delivery charges are shown before payment is completed. Payment must be successfully authorized before an order can be fulfilled.
Consumer Rights
If you are purchasing as a consumer in the EU or EEA, you may have mandatory rights under local consumer protection law, including rights relating to delivery, faulty goods, refunds, and withdrawal from distance contracts. Nothing in these terms limits any rights that cannot be excluded by law.
Acceptable Use
You must not misuse the store, interfere with its operation, attempt fraud, submit unlawful content, or use the store in a way that infringes the rights of others or breaches applicable law.
Returns, Cancellations, and Complaints
Return and cancellation rights are described in our shipping and refund pages. If you believe there is a problem with an order, please contact us promptly so we can review the issue and offer an appropriate solution under applicable consumer law.
Liability
Nothing in these terms excludes liability where exclusion is not allowed by law, including liability for fraud, death or personal injury caused by negligence, or breaches of mandatory consumer rights. Otherwise, our liability is limited to the amount paid for the affected order to the extent permitted by law.
Contact
Questions about these terms can be sent to legal@yourstore.com.