Support

Shipping & returns

ROZA is currently in pre-launch. Final shipping countries, delivery times, and return details will be confirmed before ordering opens.

Shipping plan

ROZA is being prepared for customers in Europe and selected international markets. The current plan is to offer free shipping over €99.

Before launch

Before checkout opens, customers will be able to review available countries, shipping costs, estimated delivery times, and return information.

Returns

ROZA will provide return and withdrawal information in line with applicable EU consumer rules before ordering opens. Products that are sealed for hygiene reasons may have specific return restrictions once opened.